Mackie Customer Service

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  • Mackie

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Posted by Vincent


I have been faithfull to Mackie products since many years. I owned vlz mixer, sr mixer, HUI mixer, and many types of studio monitors...
I m actually based in Thailand and ( try to ) use a onyx 32.8.2 for different projects. This mixer have been defective almost since the day I bought it !!!!! No way to get a guaranty from the the saler ( pro plugins ) ... I had to find a local service where I had to return my mixer 5 times!!!!!!!! And still meet some issues :-( ! Today 11 of my gain pot seam to be dead and no one to fix them : no spare part can be found in Asia ?!?! I tried hardly to contact Mackie distributors ( even in Singapore) nothing ....
I'm really tired to fight for this mixer and starting to loose my faith in Mackie! My money will feed and other brand ... More serious and more conscious of their customer .... I hope

Posted by Denish


I have a Mackie dlm 12 active speaker. I purchased it from Dubai.this unit now in India . It works perfectly only one month last year. unfortunately it is not working now . I send this unit to Dubai Soniya Elections, they told me it is now ok. I send it back this unit to India again, but still it is not working. Where .can I get a dlm 12 amplifier unit for my speaker..

Posted by DJ Cisco


I was promised a rebate I sent in everything accordingly and they bogusly denied me MACKIE IS RUNNING A SCAM WITH REBATES

Posted by Mike


I purchased 2 Mackie S415 passive speakers the second week of December 2014 from FULL COMPASS ...as of Jan 11th 2015 I have received nothing.



When are my speakers from Mackie to Full Compass suppose to be shipped? I have an install that needs to be done by Jan 15th. My Full Compass rep. is Zach Short ext. 1396



Michael Greenup

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800-258-6883

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