Posted by Former Customer
I've been a customer at Lord & Taylor for over 40 years, my mother before that. A few months ago the company's website started rejecting my credit card. I checked with my bank and there is no issue. After repeated phone calls, I was told I was blocked by their website because of a charge back and to contact my bank. My bank has no idea why. Lord and Taylor can't tell. A promised phone call within 30 minutes never came. Obviously this company no longer wants my business.