Posted by Deb
Visited kfc tonight 7/29 at about 8:10 pm. Orders 2 piece meal and 3 piece tender meal. The cashier heard my name as Gabby it was Debbie. The name Gabby was called took a minute to realize she wrote the wrong name. Plus I asked for a receipt since I was using my card answer youâll get it at the end.
I started to leave I said wait no dipping sauce all 3 girls ignored me finally I said hey so Annie turned around. I saw the sign 3 types of sauce so I asked for sauce. Her response not knowing what I wanted needed to see my receipt. Then she asked someone still not getting it attempted to get a plastic container and pump something in I said hey wait there is a small container of sauce to go this is kfc right pointed to the menu board.
Instead of apology she turned her back and shrugged her shoulders and tried to get sympathy from her fellow coworkers. And on top of all that she kept my receipt. I do keep this for record. I left telling her my question was not hard. As I was leaving another customer was asking for the mgr. The store was filthy the soda fountain had soda spilled all over could not even put your cup down. You have all these counter girls have one of them clean donât need her bad attitude and the customer was right. Should not help people if she does not know what she is doing. And keeping my receipt just thinking itâs garbage now was not garbage. Need more customer service training and cleaning