Hulu Plus Customer Service

User Reviews, Ratings and Comments

Hulu Plus customer service is ranked #448 out of the 946 companies that have a rating with an overall score of 33.40 out of a possible 200 based upon 15 ratings. This score rates Hulu Plus customer service and customer support as Disappointing.


15 Negative Comments out of 15 Total Comments is 100.00%.


0 Positive Comments out of 15 Total Comments is 0.00%.

Issue Resolution




Product Knowledge

Disappointing Overall Customer Service Rating

  • Hulu Plus

    Customer Service Scoreboard

    • 33.40 Overall Rating
      (out of 200 possible)
    • 15 negative comments (100.00%)
    • 0 positive comments (0.00%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 4.0 Issue Resolution
    • 1.0 Reachability
    • 1.3 Cancellation
    • 4.7 Friendliness
    • 5.7 Product Knowledge

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Posted by [email protected]

i am not happy with hulu i pay 11.99 for hulu to play 2 minutes and then buffer for 5 minutes .....really there was nothing stating that the play back depends on your internet connection's really pissing me off the only time i can watch hulu without it buffering is in the wee hours of the morning ....did i say I'm getting very pissed off with hulu it might be good if you live in the city ..i live in country and have wifi but it doesn't state anywhere in the sign up plan that it plays better according to where you live ....i'm getting ready to cancell i'm sure netflix needs my money more as they play the whole damn movie with it buffering once ....

Posted by Anonymous

it has been almost 2 weeks since we have been able to watch any hulo...when can we expect a resolve to this issue.

thank you

Posted by Anonymous

i like to know how to cancel my subcription on my account it does not show nothing about canceling this is very stupid.i want my subcription canceled today i have no use for hulu

Posted by Anonymous

Had a very hard time locating a Hulu customer service phone number the where saying on the bottom on there site. When I finally found this. The said there is a waiting time of 30 min, Marina answered in less than 2 min. She was very helpful and friendly. Had problems with my e-mail to cancel the free trial.

Posted by Anonymous

We cancelled our subscription today when we watched the last CORONATION STREET episode.
Bye, Bye Hulu. . . we are joining many other subscribers who are abandoning your service because you NO LONGER carry our treasured foreign show. We will spend our programming $$ elsewhere.

Posted by Kellyfriend

I have asked you all to remove me way back in November but you continue to charge my bankacct which has given me all types if over draft feed that I can't afford please remove me I have called an they said they did u have phoned sevrel times an each time they said they were removing me now hear we as way up in April an I'm still being charged kelly friend I don't even have hulu

Posted by Anonymous

not working on my lg dvd blu ray drive, keeps saying internet error when everything the else works on it. second of it all what type is that to charge people more to have showtime shows on too as if all them shows were any good. wtf I got verizon so your showtime. lastly how your going to have some movies edited, wtf why ask for age and a credit card for same with the anime on editing besides the fact lots of them actually are in english already no need 4 subs

Posted by Anonymous

I took 9.49 from my debit card on 3/6 however my service was turned off a few days ago. I have not found a way to resolve this matter. you got my money but I don't get any service. Your text ad numbe on your taxes taken out three six at 1:04 a.m. Central Time. Donna Thompson ACE Elite card ending in 8919. Contact me by or text, email is not working right

Posted by Dljamestrucking

I am very unhappy with this compnay customer service you. It is poor customer service practice.

Posted by Anonymous

Service was unreal.waited on the phone for well over 30 minutes and still was on hold. What's the problem no one to answer the phone. Netflix service was way better.Know I'm only fish but I do matter.

Posted by Anonymous

I'm an old customer still being billed my problem is I forgot my password also I tried typing in my card number can you phone me

Posted by Anonymous

I am a new customer with Hulu Plus and my service is horrible. It skips, freeze or wouldn't play at all. I would like to continue with your company but if this problem persist I will have no choice but to cancel. My name is Renee Harris and my address is

Posted by crystal

I have had this account for only 24 hours and hulu has charged my card 2 times . It was for free the first week and on line its a month. Your company suck all ready. I wont my money back.

Posted by Alisabethe jergens


I want to cancel my account how do I know it has been cancelled?


Posted by debikay20169

Huluplus advertisement to watch Vikings you need to buy a Huluplus acct. Then you sign up and it says they do not have the rights to this show...What the heck...why use it to advertise Huluplus when you can't even watch it on Huluplus. That is bait and switch which is illegal! I already have Huluplus and wanted to watch this because of seeing it advertised to draw in more customers, then I see they dont have the rights for it? How can you use it to advertise in Huluplus?

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