HostGator Customer Service

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2 Negative Comments out of 3 Total Comments is 66.67%.


1 Positive Comment out of 3 Total Comments is 33.33%.

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There are currently not enough comments for HostGator to qualify for a rating. Listings must have at least 5 comments before a rating will be calculated.

  • HostGator

    Customer Service Scoreboard

    • 0.00 Overall Rating
      (out of 200 possible)
    • 2 negative comments (66.67%)
    • 1 positive comments (33.33%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 0.0 Issue Resolution
    • 4.0 Reachability
    • 1.0 Cancellation
    • 3.7 Friendliness
    • 2.7 Product Knowledge

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Posted by Taz

Avoid if you can if your website is any part of generating your income. This companies' tech support is lacking in basic web hosting knowledge, is under-trained and incapable.

Posted by Anonymous

Beware! Worst Ever Hosting Provider
my webhostingreviews for hostgator
Worst webhost ever! Their servers can't even run simple WordPress sites properly. Every 2-3 days my website stopped working. Often MySQL database would stop working. My last year with them was worst suffering. I wasted a lot of time emailing them tickets and calling them. Rankings of my website went became poor due to their server problems. Please don't go for it. Choose only reputed hosting provider, never trust such liars and their promises.

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Posted by ReRe

Even that HostGator is far away from being perfect, I still recommend this company in some way. Their live chat system has improved within the last 7 months.
The still offer of baby or business accounts unlimited ad-on-domains or sub-domains. (You may point from GoDaddy). They offer still FTP upload. They offer beside free basic WordPress, free basic Weebly. Fair enough, you may create free sub-domains (websites).
All this - with one Baby account - domain, costing just about $12 USD, per month.

I have had quiet some technical problems over my 3 years with Hostgator. Still - make the best out of it! For people, who just want one simple website: Go for Wix or BaseKit! Simple, not complicated. Strait forward.

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