Posted by Anonymous
I had a business trip booked and had to reschedule. Hawaiian Airlines is going to charge me a re booking fee 10 less than the cost of the ticket. Unbelievable. I have to change flights often and have never encountered this. I will never fly Hawiian again. There are other airlines to fly on. In addition, the person helping me spoke broken english and could not communicate effectively. Then he asked if I wanted to take a survey and disconnected me. No more Hawaiian for me.