Posted by Brutemonte
I have been a customer of Harman Kardon for 24 years now. Their quality has gone in the toilet in the last 15 years. I have owned and HK6250 Integrated AMP, an AVR 20 MKII and a AVR 300. I currently own, a TL8500 CD Player Working, Two ARV 254 Receivers, both of which the HDMI switching boards do not work, and an AVR 1710 "BCO Update.... Please Wait"
I have contacted HK several times over the years and I have never gotten any help. Their customer service is horrible. I spoke to them on Friday night. I was in contact with the US customer service and when they found out I was in Canada, the directed me to Erickson Consumer Products. I have emailed and called in the past with Erickson and they don't even respond. I am done buying their products, they only seem to have a 3-4 year life span now.