Garden Ridge Customer Service

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  • Garden Ridge

    Customer Service Scoreboard

    • 0.00 Overall Rating
      (out of 200 possible)
    • 3 negative comments (100.00%)
    • 0 positive comments (0.00%)
    • 0 employee comments
    • Attribute Ratings
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    • 1.0 Issue Resolution
    • 1.0 Reachability
    • 2.0 Cancellation
    • 2.0 Friendliness
    • 1.0 Product Knowledge

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Posted by Mary


My experience with the two stores in Memphis, now branded At Home,, has not been pleasant. The staff is not helpful, phone calls are not returned, no follow through, not helpful with merchandise, information, etc. ........

Posted by Anne Thompson


I had a management question, so I sent an email because that was the only option available, but received no response after a month. There is no answer at the store in my city during regular daytime hours and no way to speak with a person that I can see. I can't get any further on the customer service line on this page without entering my SS#. No thank you.
I also learned from a former employee that they throw away lots and lots of items that could be donated.
I will no longer shop at Garden Ridge.

Posted by Anonymous


I am trying to call your store in Pittsburgh Pa they dont have option to answer phone the same as I am finding with Customer Service . Can you please call them find out if a pair of Sun Glasses were found in that store on Sunday 8/18/2013. This has become very frustrating . Thank you for any help you can give me.

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Customer Service
888-621-3814

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Company News
Asphalt plant opposed by Schertz, Garden Ridge, New Braunfels
Wayne Givens, who has lived on Old Nacogdoches Road in Comal County since 1967, says he doesn't understand the opposition to the asphalt plant proposed nearby. less. Wayne Givens, who has lived on Old Nacogdoches Road in Comal County since ...
Garden Ridge stores changing name to At Home
Hamburg Pavilion customers of Garden Ridge may have wondered if the new signs at the Garden Ridge store means that ownership of the home-décor giant has changed. It hasn't. Instead, the chain is changing its name to At Home so customers can better ...
Garden Ridge getting new look and name
An O'Fallon store that has helped local consumers redesign their homes is undergoing its own remodeling. Garden Ridge at 1287 Central Park Drive and the home decor retailer chain's two stores across the river in Bridgeton, Mo., and Fenton, Mo., are ...