Posted by Disappointed Owner/Grandmother
After experiencing losing my two oldest daughters in June 2017 I purchased a Certified 2016 Traverse in Dec 2017. The ONLY reason was because I had a 2009 Equinox which was not roomy enough to accommodate my 3 grandchildren I was left to care for. Long story short the SUV had shaking when I first purchased it in Dec and I was promised by the dealership that they would take care of it. Well I took it a total of 3 times now for the same problem and it's still not repaired. 1st time I was told they didn't know what I was talking about. 2nd time, it cost me almost $300 (4 1/2 months after buying it). 3rd time, 2 weeks and it now shakes even worse. I was lied to each time I went there for service. This place is a joke and it's so sad. I really could go off but I have very little energy and strength left in me, and my grandkids get's what little I have. It seems they don't care about your situation, just your money and they will bug the hell out of your to complete a survey sent by Chevy to make them look good!!