First Data Customer Service

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NEGATIVE Comments

3 Negative Comments out of 3 Total Comments is 100.00%.

POSITIVE Comments

0 Positive Comments out of 3 Total Comments is 0.00%.

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  • First Data

    Customer Service Scoreboard

    • 0.00 Overall Rating
      (out of 200 possible)
    • 3 negative comments (100.00%)
    • 0 positive comments (0.00%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 1.0 Issue Resolution
    • 1.7 Reachability
    • 1.0 Cancellation
    • 3.0 Friendliness
    • 1.0 Product Knowledge

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Posted by Angela


hi,
our company has 4 years contract with this company. suddenly, they are charging some extra amount of payments,without any kind of notice,which is totally out of the agreement.As we call them for the cancellation, they haven't done that.They broken the contract without any kind of confirmation.

Posted by Anonymous


I am very disappointed when I call to speak to a representative who does not speak American English. Additionally, the young woman I talked to today had no idea or knowledge of what I was talking about with credit cards. I asked to speak to a supervisor who had slightly more knowledge and was very difficult to understand. I had to call my bank and another credit card company to get things resolved. I think you could cut your call times in half by having a call center within the States who could resolves issues quickly and efficiently thus saving you money. Always a labyrinth to get through on your lines.

Posted by GillBates


These people are very rude, hang up on customers and I get a different person every time.

They are expensive, say their contract in not able to be cancelled and I will never do business with them again.

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Contact Information
Customer Service
800-835-3243

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