Fios Customer Service

User Reviews, Ratings and Comments



Fios customer service is ranked #446 out of the 946 companies that have a CustomerServiceScoreboard.com rating with an overall score of 33.46 out of a possible 200 based upon 121 ratings. This score rates Fios customer service and customer support as Disappointing.

NEGATIVE Comments

111 Negative Comments out of 121 Total Comments is 91.74%.

POSITIVE Comments

10 Positive Comments out of 121 Total Comments is 8.26%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

Disappointing Overall Customer Service Rating

  • Fios

    Customer Service Scoreboard

    • 33.46 Overall Rating
      (out of 200 possible)
    • 111 negative comments (91.74%)
    • 10 positive comments (8.26%)
    • 1 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 1.9 Issue Resolution
    • 2.2 Reachability
    • 1.9 Cancellation
    • 3.7 Friendliness
    • 2.9 Product Knowledge

Add your review!

Posted by Carol61


Dear Verizon, I was hoping we could do business together. I had to pay a $150 security deposit and I live on a fixed income.Two weeks later I had to pay $85.92 for the monthly bill. I was getting internet and 15 channels, I decided that I could really only afford internet. The advertised price was $39.99 but the representative told me I could not have that price and that internet only was going to cost me $110 a month. As I found this price unreasonable, I had no choice but to cancel service and return equipment. I feel cheated.

Posted by Anonymous


Verizon: I need to have you pickup or otherwise return some Fios equipment you recently sent. It was delivered by UPS to the wrong address. I am Unit A. It was delivered to Unit D. I now have the box. The email you sent me refers to the return label included with the shipment. I cannot find a return label. I request that you send UPS or a Verizon employee to pick up the box. The entire situation was misrepresented to me. I was told by a Verizon man (or men) who came to my door in early December that I needed to convert to Fios since it was fiber optics and copper wire was being phased out. I was also told that I could (would?) lose service if I didn't convert. That was not true as far as I now know. I spoke with another person who lives in this development and he didn't know anything about it. I want to get rid of this box of equipment. Please advise how I can do that. There should not be any cost to me for this.



Milton

Posted by Anonymous


Since it is Sunday Fios customer service is closed. I feel that not enough was said to cover our snow. You should take a lesson from cable channel 12, which I miss at these times!!!

Posted by Anonymous


I have a complaint about your customer service! You certainly don't have ANY. I spent some time on the phone with a tech support guy and I know I don't have much tech savy .....but this guy didn't know anything!!! It took 4 hours and another tech to get this resolved. We had to have a service man to the house. He was great and had the problem fixed in no time. I intent to go to the Verizon office tomorrow and complain. I don't know how this company stays in business with these recordings and ill trained people as first line of contact for their customers! They asked me to rate the service 1 to 5, with 5 being the highest!! I rate you 0, because I got no service what-so-ever......and you wasted my TIME! I intent to switch from Fios asap.

Posted by Anonymous


I just became a customer about a week ago. Within 1 hour I had no dial tone on my phone. It took another 7 days to get someone back to my apartment to fix the problem. Customer service continued to tell me that they do not see a problem from their side. And I continued to tell them it was coming from the installation from my apartment. They fail to listen to the customer. It took me to talk to 5 representatives in order for me to get an appointment for someone to come. It was very frustrating to say the least. Im sorry I left Cable.

Posted by RobinDC


My entire FIOS service went out two weeks ago, and was fix fairly promptly. it went out again a week later and was fixed again promptly. Neither of those fixes solved the problem, since it all went out again this week. This third time, a technician came by for three hours, and said the problem was with wires outside, and someone would come this morning the next morning to fix them. no one came, and now I'm told no one will come for another day at least. This is service at the level of Comcast.

Posted by Anonymous


was told I wasn't entiled to the 350.00 visa gift card because they received my payment two days late. then tried to give me so double talk. I wish i never signed up with them. they got paid, I get nothing bu lies.

Posted by Irish


Signed up for 2-year contract for the Verizon Fios Triple Play. Never received $300 VISA gift card. Have called three times to correct error: told first time will take care of. Nothing happned. Called again and was told that since I did not contract them within the first 6-months, that the offer had expired. Called last time requesting to talk with a supervisor. Connected to someone that would not tell me his last name or official title. Probably an employee pretending to be a supervisor. He said that my installation order had been canceled and so was the card. Funny because I have the service and have been receiving bills every month. I believe that what has happened is that when ordering the tech installation was canceled and I did self-install since the wiring was already done. Very difficult to get someone at Customer Service to see the problem and correct it. Will be switching when my contract ends.

Posted by Anonymous


Due for a FIOS install today between 8-12 but never happened.
After receiving a confirmation email, today VZ told me my order did not get processed and no way to get installed until Mondat June 1st
my complaint to the CS and Spvrs went unheard and unsatifactorely answered. I'm so irate !!!

Posted by ReasonableButReallyAnnoyed


Okay, I understand when companies have networking issues with homes, especially in my area - it's an old neighborhood and I'm certain that there's problems with connectivity in the phone lines, especially inside the houses.

Mechanical issues outside Verizon's control.

Not their fault.

So when I call about a performance problem, I'm not going in blaming the company. Nature of the beast and all that.

But Verizon's automated customer service system lied to me.

You heard me. The automated system.

It told me it was doing a check on connectivity for my internet connection.

People in my field know that this process takes at least a minute, perhaps more.

The automated system reported back to me on the connectivity in literally 2 seconds, telling me next steps.

Which is impossible.

Even if I had completely disconnected my modem - you wouldn't have been able to recognize that there was no connection at all in 2 seconds. No way in hell.

So what's happening here? Here's my guess...

Some Verizon executive got it into his smart little pea brain that telling the customer they're running a connectivity test via an automated system and then recommending that they disconnect and reconnect their modem is a great way to get customers off the tech line who don't know enough to do that on their own.

It's one thing to get lied to by a phone tech. It's another thing for the company to set up an automated lie to get you out of the queue.

That is absolutely disgusting, unethical and JUST PLAIN STUPID.

Whoever you are, mister executive, you needed to be fired the moment you suggested that.

The fact that you WEREN'T fired - that other executives agreed with your decision enough to actually set it up?

This is when the shareholders need to step back for a second and see whether they like who's at the helm of this company's ship.

Posted by Anonymous


Worst customer service, once they get you as a customer if you have an issue, you will be calling and not getting an answer.

Posted by Anonymous


Customer service stinks. All canned answers no concern for customer they don't really care what you have to say they will be there when they want no matter what you say. No phone,Internet,or TV after close to 3 hours on the phone having my husband trying to repair and asking for tech to come out they said 2 days really 2 days with no phone internet or TV! We upgraded pay plenty new contract and nothing but problems finally came out said problem with J connector or something like that. Now about to call again because keep losing Internet connection. They don't care about their customers!

Posted by northspringfieldva


Well played Fios! I've been looking for some motivation to research the competition and who would of thought you would have the gumption to give me the little jumpstart I needed. OK, I requested the first in-home service since installation 5 years ago. Was happy to hear that they could send someone in only two days, but then they gave me the window for the service... some time before 9pm. What!? OK, OK they are busy people, I'll just bite the bullet and stay home ALL day to make sure I don't miss them. Oh and BTW Verizon guy, please call my cell phone and not the cell phone on the account (my wife's) since I will be the one sitting at home. Or I guess you could also call my home phone, which you provide service for, so I'm thinking you have that number. Anyway, my wife got a call around 3pm saying sometime around 5pm, awesome! It's been a long wait but I'll take that. Tik tok, tik tok, 6pm...7pm, then my wife calls and said she got a voicemail saying sorry can't make it today. You will need to call back and schedule another appointment. Wow, just wow. I'm paying these people to treat me like this?

Posted by Anonymous


Wow!!! After 1.5 hours on the phone and no solution, we gave up. The simple task of purchasing an on-demand movie turned into an impossible task and an abysmal customer service experience. Essentially no service was rendered after multiple attempts and several conversations with obviously foreign customer service reps. Time Warner is looking better by the minute. Denise Tucci,

Posted by dissatisfied


FIOS customer service is horrendous, the phone prompts to get to talk to a person are impossible. I have

Posted by verizonhater


FIOS does not work well in a condo. Verizon claims it due to density between the walls. In a two floor unit with a total of 1700 sqf, I get no internet on the first floor unless I move around the router.

Posted by andrea


Im in a household of two people that work their butt off and Ihave on my bill a latino channel I dont even speak latino and the waived activation fees supposedly...this companies gone I called them but sorry they cant help me ....I ordered it I said no I didnt....and its crazy oh one box comes with plan but charged for....Im going back to comcast

Posted by BB Winans


OK. Fios sends a very attractive teaser ad to the house. Not falling for the 79 dollar teaser rate, I call to get the "all in" price. I speak to someone who sounds very sincere and well rehearsed. I ask them to spped up the talk and speak about the MONTHLY BILL. They promise that the bill will be around 92 to 99 dollars, "all in"> Well three months after I switch from Cablevision to Fios, I am still getting bills for 162 and 139. I call to call the company to find out why. After several calls are made I finally get thru to a HUMAN BEING. After an average wait time of 18 minutes, I get someone who is very apologetic but I still have to pay for the calls and customer assitance(information) calls. Cablevision does not charge. So here comes yet another bill of 139. Finding out that several channels that I really want are not included in the package, I finally had enough. I call to cancel and have to wait 41 minutes. Thank God I have s speaker phone near my desktop. The obvious attempt to piss me off worked. I was so determine to end my contract with these bs artists that I stayed in there and finally told the women just to end the service and I am going back to Cablevision.

Posted by Anonymous


Fios is terrible. We pay for HBO and on demand and it never works properly. It restarts our box and because for some foolish reason it does not remember where you are in the movie you are watching it does not restart where the box crapped out. Furthermore, when you restart the movie from the beginning the fast forward only allows 2x speed. So, when the movie craps out 1.5hrs in, we have to sit through about 35 minutes of 2x fast forwarding to get back to where we were. And customer service is awful. All they do is try to restart our box even this issue has been persistent for months. And to really fix something they want to send a technician over and charge us. Thanks again, Fios. Goodbye.

Posted by missparsons


This company is EXPENSIVE and NOT helpful at all! I've been trying to stick it out with Fios until my contract expires, but I just cannot do it. Plenty of people have told me to switch to Comcast, and I'm going to do just that. The agents at Fios take too long to get to you, they catch an attitude when you try to explain why you can't pay the bill on the specific day its due, and they almost always act like they don't understand what you're talking about. I'm about to tell them that they can take these cable boxes and internet routers back, and I'll pay off the rest of my bill slowly. I never want to deal with Fios again, they've left a bad taste in my mouth.

Definitely wouldn't recommend this to anyone who (like any other normal working-class household), cannot afford to pay almost 300 a month for basic channels and basic internet. If any of what I said isn't a problem to you, then by all means go ahead and get it. But I know I'm not dealing with it anymore.

Posted by Anonymous


Fios verizon deals with the public on a daily basis and yet they make it almost impossible to talk to a live person. The computerized answering is so limited on questions that you have no way of knowing exactly how to phrase a question so it can understand it. All I wanted was someone to tell me when my contract began with fios in order to know when my two years was up. The electronic answering system could not handle such a question and after try everyday I could to get trough to verizon I finally reached a real person and they needed more information than I had access to at the moment in order to access my account, even though I was calling from my home listed number. This is no way to run a public service company, and every time I try to contact Verizon it always takes up to a hour to finally reach someone.

Posted by john44


I just waited 40 min for tech support and finally gave up.They recordings kept suggesting useing online agent.I tried 3 times and each time I got a message that online agent was down.Verizon seems to think that they are the only game in town.I recently exchanged my standard definition set top box for an HD box.The old box was a fairly attractive box with some buttons and controls and a digital clock.The new HD box is an extremly ugly cheap looking box with no outside features and no clock.I feel like they are trying to see just how cheaply they can serve their customers.

Posted by [email protected]


After 2 Confirming Phone Calls For Service Installation The Tech Rep Never Showed Up. The Only Response From Customer Service Was You Will Have To Reschedule. Appointment Is For Tomorrow 8 Am Comments To Be Continued.

Posted by Anonymous


All I Know Is I Hated Comcast But Not Anymore!!!! They Really Made Me Appreciate Comcast.... At Least Comcast Has 24 Hour Customer Service.... Wish I Would Have Read These Comments Before I Signed Up With These Losers.....i Would Never Ever Ever Ever Ever Recommend This Retarded Company To Anyone!!!!! Verizon Didn't Even Fit On The Rate Bar.. The Worst Don't Even Know How They Are Still On Business!!! Better Business Bureau Needs To Be Contacted Asap!!

Posted by ln


Their customer service stinks, the nicest way I can put it without swearing. I've been on the phone 54 minutes, have been cut off by agents twice,lied to by 2 agents (claimed they were tech support, taking all my info twice then telling me they couldn't help). I've asked for a tech support supervisor 3 times and couldn't get one, I'm no closer to resolution than I was about an hour ago. And- I was just cut off again.

Add your review!

Posted by Anonymous


I recently had the pleasure of interacting with KELLY Verizon She demonstrated an understanding,empathy, politeness that one rarely finds today. Her effort on our behalf was exceptional and she continued the process until we were satisfied. Our encounter wasperfect

Posted by Anonymous


Yesterday morning I called Verizon when they informed me that their work on the cable outage had been finished and their service had been restored.



When my TV still wouldn't work, I got connected to a woman customer service rep. She asked me to pull the plug on the TV and then plug it in again, which I did. Nothing changed. Everything was still snowy and I still had no picture. The she asked me to change channels. I did. I changed channels on both the TV set and using their set top box remote. Nothing changed. I asked her several times to repeat what she said because I couldn't understand her and she ignored me. Then she asked me to remove all the wires at the back of my TV and set top box. I told her there are more components hooked together than just the TV and the set top box. I also have a DVD player and dual deck VCR hooked into that system. She kept insisting I take off all the wires connecting those components. I told her, Verizon put that all together. Don't you trust your Verizon techs? She said she didn't know if they had done their work right. I told her everything was working fine until the outage and I saw no reason why the wires would have to be changed. Besides, if I took all the wires off, how could I be sure that I was putting them back where they belonged? I also said, if I have to have the techs back again to hook everything up, it is going to cost me over $130 to pay for their visit. I then decided I had enough of her, told her we were finished and hung up. When Verizon called later in the day asking me to rate how well their customer service rep had performed, I gave her a one on a scale of one to ten (10 being the best). She was useless, couldn't communicate well, hadn't fixed the problem and had given me advice which I was sure was going to cost me lots of money.



Around 4:30 I decided to give Verizon another shot at trying to help me. This time I got a male customer service rep, so I knew I wasn't talking to the same person. The first thing he asked was what is the make of my TV. I said Toshiba. He said, "Get the Toshiba remote." I did. (I never use that Toshiba remote; the Verizon remote has supplanted it.) He said, "Turn the Toshiba remote on." I did. He asked me if the remote lit up when I turned it on. I told him, it didn't. He told me to change the batteries. I did. He told me to put "03" into the Toshiba remote to see if the TV screen would change. EVERYTHING CAME BACK IMMEDIATELY. DONE!!!! This took less than a minute. When Verizon calls asking me to rate him, he gets a 10!



Just so you know, Verizon has not contacted me yet to give this second customer service rep a rating.






Please give that second rep the 10 that he deserves. He is a credit to your company.



Thank you.

Posted by calhull


Great service, never had a problem with Verizon in two and a half years! Always the best signal and picture. Wouldn't trade it for anything.

Posted by Anonymous


INGRID IN FLORIDA TECH SUPPORT Amazing support unbelievable I was astonished with her patience aswell as her wealth of knowledge. She was absolutely incredible with literally spelling everything out for me and I feel comfortable with my verizon equipment since she walked me through and gave me a knowledge base and confidence to work with your product. These are things I absolutely look for and will be going back to my android now instead of my new I phone 5 just because customer service especially at that levelgave me such a good reflection. So let INGRID know ill be selling my ipod and iphone 5 both brand new to go back to verizon and get their tablet aswell and their new android. I absolutely wouldnt even consider OR FATHOM THIS but THE MANNER IN WHICH SHE DID HER JOB WITH HER EXTENSIVE KNOWLEDGE OF ALSO WHERE TO FIND INFORMATION DUE TO THIS ITS ONE MORE THING I WILL NOT HAVE TO STRESS OVER AND NOW AM CONFIDENT AND THAT TO ME IS PRICELESS AND I THANK HER FOR THAT SHE MADE SUCH A GOOD IMPRESION FOR VERIZON THAT AGAIN I WILL BE SWITCHING TO A NEW TOP OF THE LINE TABLET AND THEIR TOP OF THE LINE DROID. THANK YOU OH SO MUCH AND I HOPE THIS REACHES HER. WE ALL NEED LESS STRESS AND HER TECHNICAL SUPPORT WAS TEACH A MAN TO FISH AND HE WILL BE ABLE TO FEED HIMSELF RATHER THAN JUST GIVE ME A FISH AND FEED ME, I NOW WILL BE ABLE TO COMPLETELY SETUP THE SYSTEM ASWELL AS LOGIN AND CHANGE MY SETTING AND ACTUALLY KNOW EXACTLY WHAT IM DOING. I THE PEOPLE AT VERIZON RECOGNIZE THESE SPECIAL PEOPLE THAT GO ABOVE AND BEYOND BECAUSE THEY HAVE GREAT CHARACTER AND MORALS ABOVE ALL ETHICS KNOWING TO TEACH SOMEONE HOW TO OPERATE AND SETUP THEIR PRODUCT WILL BE MUCH MORE BENEFICIAL RATHER THAN JUST BEING COLD AND INSTRUCTING ME WHAT TO PUSH AND SETTING IT UP. I FELT UNBELIEVABLY COMFORTABLE AND WORDS CANNOT SUFFICE THE PROFFESIONALISM AND BUSINESS TACT THAT SHE USES. YOU HAVE AN EMPLOYEE THAT SHOULD BE IN EITHER A MANAGEMENT POSITION TO TEACH BUSINESS TACT. I HAVE FROM THE AGE OF 19 BEEN A PARTNER TO THE SENIOR VP DIRECTORS COUNCIL OF SOLOMON SMITH BARNEY AND HAAVE BEEN ONE OF 22 PRIVATE DEFENSE CONTRACTORS THAT DO WHAT I DO. PLEASE TAKE THESE WORDS INTO CONSIDERATION BECAUSE I CONSULT MANY BUSINESSES ON MANAGEMENT AND BUSINESS ETHICS, COMPANY ETHOS, SHE IS A GREAT ASSETT BUT IT WOULD BE SUCH A SHAME IF YOU DONT PUT HER IN A PLACE AND TEACH HER FOR A HIGHER POSITION IN CONSULTING ALL YOUR HR AND TECH SUPPORT SHE WOULD BE AN AMAZING ASSETT I HOPE DEARLY THAT YOU GIVE HER A SHOT I DO THIS AS A BUSINESS I DONT KNOW HER AM NOT A FRIEND OF A FRIEND JUST A RANDOM CALLER PLEASE WRITE ME BACK WITH YOR IDEAS OF WHERE SHE WOULD BE A GREATER ASSETT THAN SHE ALREADY IS. PLEASE EMAIL ME OR CALL ME [email protected] 703 987 1442 317 EAST ST S.E. VIENNA VA 22180 SORRY FOR THE POOR EDITING IM IN A TERRIBLE RUSH BUT HAD TO LET YOU KNOW I HAVE A 172 IQ NOT BEING POMPOUS JUST I ANALYZE COMPANIES FOR A LIVING TO MAKE SURE THEYRE LEGIT AND GOOD TO DO BUSINESS WITH I WAS OFFERED 130K NOT TO FINISH COLLEGE AND STAY AS A BROKER AT 19 BUT TURNED IT DOWN I TRAVEL THE WORLD WITH DEFENSE AND PICK OUT ONLY COMPANIES THAT FALL UNDER MY WORK ETHOS AND CONSULT MANY MINISTERS OF MANY COUNTRIES AND CEOS PLEASE TAKE MY WORD I LOOK FORWARD TO AN EMAIL BACK TO SEE WHERE OR WHAT PLACES YOU THINK SHE COULD BE PROPERLY UTILIZED TAKE MY RECCOMENDATIONS, THANK YOU AND THANK YOU INGRID, Christopher Antal

Posted by Anonymous


I just experienced very efficient service from a Fios technician !! I was having a problem with the set box...and within a few clicks the problem was resolved !! My wait time to speak to a technician was less than 10 minutes !! Yay Verizon !!!

Posted by nyc39


I HAVE HAD FIOS FOR 4 MONTHS AND I NEVER CALLED CUSTOMER SERVICE BECAUSE EVERYTHING I DO IS ONLINE. i WILL NEVER COME BACK TO CABLEVISION EVER AGAIN.

Posted by PML


Quality product, pretty good customer service, loads better than the traditional cable companies.

Posted by TK


I have Fios 15/5 Service, nothing else. Outstanding value for trouble-free & highly-reliable HSI Service!
Excellent feature is the ActionTec Fios Modem w/ built-in 802.11g. Where is that built-in feature Comcast?!

After 3 Years, I decided to write a compliment for a great tech product with great value, $44.95.

Fiber to the home is the way to go! Good luck Cable Co's...

Friends don't let friends use Comcast.

Tom

Posted by hateverizon


I had Verizon FIOS for 2 yrs. I thought the picture quality, on-demand and features were amazing. I purchased a new home and unfortunately FIOS was unavailable in that town. I was forced to cancel my service so I returned the boxes by mail (very easy process). Then I got the $175 bill for early cancelation fee. I called Verizon (60 minutes on hold) and explained that I moved and had them verify that they do not offer the service in the new house. I also read them word for word the part of the contract that states there would be no cancellation fee if they do not offer the service in your area. The rep just repeated "I dont know what the contract say's, all i know is that you are charged a cancellation fee and if you don't pay it, we will report you to collections". I asked for a supervisor and read the same clause to him. He responded with the same phrase. After 2 hours on the phone and a big headache, i just paid the $175. Now, 6 months later, I received a call from a collections agency asking for $175 for Verizon. I paid it 6 months earlier and had the confirmation #. I called Verizon to ask why they reported it to collections even when I paid it. the rep confirmed that i paid it then said "oops, sorry sir, I'm not supposed to discuss this with you. the account has been turned over to collections" they will not discuss their mistake with me. Now I had to dispute the charges with the collections agency. i am still waiting for word on the result but im probably gonna get shafted. Stay away from Verizon!!!

Posted by Anonymous


the service wasn't so bad its better then other companies. they also fixed my problem immediately and i do recommend this service

Submit your comment

Posted by Anonymous


OK, as a customer support representative I feel i need to clear the air. Most of you guys need perspective. As for the guy with thunderbird....of course we dont support it, its not a verizon product. If you are having issues with your jeep, you dont go the toyota dealership do you? Most of the time its not the rep hanging up on you, its your cell service cutting out. If we drop a call, we always try to reach you back. For the guy with the firmware issue, It IS a firmware issue and the sup u probably spoke with has teh authority to do whatever needs to be done...within reason. We cant work miricales and no I cant get your tech out today beacuse 1 of your Set Top Boxes dont work. For the couple people who are complaining about them being out but their neighbor having service....THIS IS POSSIBLE, please realise you are not technicians and you dont understand how our system works....It does not work like traditional cable services....its possible your neighbor is on a different card in your locak office. And for the guy who said we dont understand our product, in my experience it is the customer that thinks they understand the product or their responsibility as a customer.


please also understand is that we are talking on the phone....we are not at your house.....you WILL have to work WITH us, possibly unplug a couple wires, turn off and on some equipment....and no...we cant send out a technician for every little issue....tech cost money and that would probablly eventually translate to everyones bill


AND PLEASE REMEMBER, WHEN YOU CALL, YOU ARE SPEAKING TO A HUMAN...WHO HAS BEEN GIVEN GUIDELINES AND RULES TO FOLLOW TO KEEP HIS/HER JOB...AND WHILE FOLLOWING THOSE RULES HE/SHE MUST ALSO CONSOLE AND REASSURE YOU CUSTOMERS, WHOSE ANGER YOU ARE DIRECTING TOWARDS US IS UNWARRENTED. WE DIDNT CALL YOU, YOU CALLED US.

Awards

We are proud to recognize the companies providing the best customer service each year within their industry.

Company Replies

Authorized representatives of Fios can sign up to reply to any of the comments found on this page.

Sign Up | Sign In

Contact Information
Customer Service
888-553-1555

including steps to reach representatives, hours of operation, customer support links and more from .
Returns & Refunds
Get Help Online

Get immediate support for your Fios questions from HelpOwl.com.

Reviews & Ratings

View thousands of Fios user reviews and customer ratings available at ReviewOwl.com.

Company News
Verizon CFO Still Bullish on Fios Future
verizon fios Despite an industry-wide shift away from traditional pay TV, Verizon is still bullish about its Fios offering, which traditionally has bundled broadband with other services including pay TV and/or voice. The company still sees growth in ...
Verizon Bows Fios Current TV for SMBs
BASKING RIDGE, N.J. -- Small and medium-sized businesses can now opt for a Verizon TV package designed specifically for them. Crafted for businesses such as health clinics, consulting firms, restaurants, health clubs, bars, and cafes, the newly ...
What Will Q4 Earnings Unfold for Verizon (VZ) FiOS Business?
Let's take a look at the company's Wireline segment as well as its operations, revenues, operating margins and subscriber count to gain an idea about how the company will fare this earnings season. (See more in Verizon Communications Q4 Earnings: What ...