Fender Customer Service

User Reviews, Ratings and Comments

Fender must receive 2 more comments in order to receive a customer service rating.
Add your comments and ratings for Fender customer service


3 Negative Comments out of 3 Total Comments is 100.00%.


0 Positive Comments out of 3 Total Comments is 0.00%.

Issue Resolution




Product Knowledge

There are currently not enough comments for Fender to qualify for a rating. Listings must have at least 5 comments before a rating will be calculated.

  • Fender

    Customer Service Scoreboard

    • 0.00 Overall Rating
      (out of 200 possible)
    • 3 negative comments (100.00%)
    • 0 positive comments (0.00%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 1.0 Issue Resolution
    • 1.0 Reachability
    • 0.0 Cancellation
    • 0.0 Friendliness
    • 0.0 Product Knowledge

Add your review!

Posted by Anonymous

Customer at Fender sucks. It was not alway that way. Talked. to A rep today for a truss rod wrench that I did not receive with a 900.00 guitar. ELeigh said I had to email my receipt to prove it was new. A 2 cent part was going to break Fender. I have spent nearly 8000.00 in the last 3 years to talk to this ........ Very sad .Fender I hope your proud of yor workers.

Posted by Anonymous

i have been servceing fender fsince 1974. and now i need a service manual to service your equiptment, and you tell me you will not sell me a service manual. I am very diapointed with Fender for not helping indepent servicers.

Posted by Tomo1

Bought a Fender guitar. Sounded bad and technician found that neck was badly twisted. Fender informed that will take 5 months to fix the guitar. As today guitar has not been fixed. Customer service is awful. Do not buy Fender

There are currently 0 Positive Comments for Fender.

Be the first to submit a positive comment
There are currently 0 Employee Comments for Fender.

Be the first to submit a comment from an Employee


We are proud to recognize the companies providing the best customer service each year within their industry.


Check out these popular comparisons of Fender customer service versus other companies:

Fender vs. Bose
Fender vs. Orange
Fender vs. Yamaha
Company Replies

Authorized representatives of Fender can sign up to reply to any of the comments found on this page.

Sign Up | Sign In

Contact Information
Customer Service

including steps to reach representatives, hours of operation, customer support links and more from .
Corporate Office

Locate the Fender corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.

Get Help Online

Get immediate support for your Fender questions from HelpOwl.com.

Reviews & Ratings

View thousands of Fender user reviews and customer ratings available at ReviewOwl.com.

Fender Manuals
Company News
Hard Rock Hotel Vallarta oferece "cardápio" de guitarras Fender durante hospedagem
Existe um Hard Rock Hotel que não é exatamente como os outros. Além de toda estrutura, marca registrada dos hotéis Hard Rock (sistema all inclusive, por exemplo), o estabelecimento em questão ainda tem um diferencial exclusivo para seus hóspedes.
Fender Introduces the Player Series
Hollywood, CA (June 19, 2018) -- Fender Musical Instruments Corporation (FMIC) today released a new line of electric guitars and basses for aspiring players and artists who represent the future of guitar. Dubbed the “Player Series,” the line will ...
Man, 27, Missing After Apparent Fender Bender
CHICAGO (CBS) — Police are searching for a 27-year-old man who was reported missing Friday from the Lincoln Park neighborhood on the North Side. Brian Dennard was last seen Feb. 2 around 8 p.m. running west on Fullerton Ave. from Lake Shore Drive ...