Entertainment Weekly Customer Service

User Reviews, Ratings and Comments

Entertainment Weekly must receive 1 more comment in order to receive a customer service rating.
Add your comments and ratings for Entertainment Weekly customer service


4 Negative Comments out of 4 Total Comments is 100.00%.


0 Positive Comments out of 4 Total Comments is 0.00%.

Issue Resolution




Product Knowledge

There are currently not enough comments for Entertainment Weekly to qualify for a rating. Listings must have at least 5 comments before a rating will be calculated.

  • Entertainment Weekly

    Customer Service Scoreboard

    • 0.00 Overall Rating
      (out of 200 possible)
    • 4 negative comments (100.00%)
    • 0 positive comments (0.00%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 2.0 Issue Resolution
    • 5.0 Reachability
    • 2.0 Cancellation
    • 0.0 Friendliness
    • 0.0 Product Knowledge

Add your review!

Posted by Anonymous

My account number is 1911049110. Last year I paid $10.00 for 46 issues. This year you are asking for $15.00. That is a 50% hike and I am a retired person on a fixed income. If you cannot give me the same rate I will not renew anymore.

Posted by Anonymous

I am not receiving my magazine weekly. I k ow I've missed one issue with The Walking Dead on the cover. I have only received two issues in the past month. Please send me the missing issues.

Posted by Bowelboy

In 2010, my subscription expired with no notice from Entertainment Weekly. I contacted them via email and complained about the lack of notification. They replied that I was on their Automatic Renewal program. In January 2012 I once again stopped getting the magazine and checked my account online to discover that it had expired yet again. I contacted them via email 4 days ago and have not heard from them. A big thumbs down for EW's customer service.

Posted by Anonymous

I've now received 3 emails after opting out of any offers twice and the extra email are getting annoying. I have no interest in your product and I'd appreciate it if you wouldn't waste both of our times and clog up my email which I use for many important issues

There are currently 0 Positive Comments for Entertainment Weekly.

Be the first to submit a positive comment
There are currently 0 Employee Comments for Entertainment Weekly.

Be the first to submit a comment from an Employee


We are proud to recognize the companies providing the best customer service each year within their industry.


Check out these popular comparisons of Entertainment Weekly customer service versus other companies:

Entertainment Weekly vs. People
Company Replies

Authorized representatives of Entertainment Weekly can sign up to reply to any of the comments found on this page.

Sign Up | Sign In

Contact Information
General Customer Service
Subscriber Hotline

including steps to reach representatives, hours of operation, customer support links and more from .
Get Help Online

Get immediate support for your Entertainment Weekly questions from HelpOwl.com.

Reviews & Ratings

View thousands of Entertainment Weekly user reviews and customer ratings available at ReviewOwl.com.

Company News
Entertainment Weekly Redesigns, Expands and Digitizes Its Signature 'Must List'
Everything is different. The logo, the layout, the page length. And the biggest change of all: for the first time in Entertainment Weekly's long history, the beloved front-of-book “Must List” is being duplicated online. It was previously a subscriber ...
Secrets Spilled! Six New Things We Learned About Love Actually
Are you feeling the love yet? Just ahead of the highly anticipated U.S. debut of the 10-minute sequel to Love Actually — which premiered last week in the U.K. in honor of Red Nose Day — the original stars are spilling secrets about the beloved 2003 ...
Entertainment Weekly contributor writes: 'Movie called 'Orient Express' — and I don't see any Asian people on here'
So reports Observer (John Bonazzo) and RedState (Amelia Hamilton). (The Twitter account (@FilmFatale_NYC) has now been made private, so I can't personally confirm; UPDATE: Amelia Hamilton has included a screen-grab of the Tweet.) The author of the ...