EMC Customer Service

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NEGATIVE Comments

3 Negative Comments out of 3 Total Comments is 100.00%.

POSITIVE Comments

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  • EMC

    Customer Service Scoreboard

    • 0.00 Overall Rating
      (out of 200 possible)
    • 3 negative comments (100.00%)
    • 0 positive comments (0.00%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 5.0 Issue Resolution
    • 4.0 Reachability
    • 9.0 Cancellation
    • 1.0 Friendliness
    • 3.0 Product Knowledge

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Posted by Anonymous


EMC Customer service is the worst.

Long hold times: takes weeks to respond to issues

Use anyone else...

Posted by Michael


EMC SR:67530966 | Expanding LUN issue | Beijing Volkswagen Co.,ltd







I'm a IT specialist in Volkswagen Co.;The reason i feel angry is that Frank shout me at the first call



Any infos need me to provide please contact

Posted by Anonymous


I called the wrong support line the first time, the man was very helpful and connect me to the operator. The operator told me that they could not connect me to any departments, I needed to have a specific person I was calling for, was very rude and then hung up on me. Worst customer service I have every encountered.

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Customer Service
800-782-4362

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