E-Z-GO Customer Service

User Reviews, Ratings and Comments



E-Z-GO customer service is ranked #926 out of the 946 companies that have a CustomerServiceScoreboard.com rating with an overall score of 14.80 out of a possible 200 based upon 5 ratings. This score rates E-Z-GO customer service and customer support as Terrible.

NEGATIVE Comments

5 Negative Comments out of 5 Total Comments is 100.00%.

POSITIVE Comments

0 Positive Comments out of 5 Total Comments is 0.00%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

Terrible Overall Customer Service Rating

  • E-Z-GO

    Customer Service Scoreboard

    • 14.80 Overall Rating
      (out of 200 possible)
    • 5 negative comments (100.00%)
    • 0 positive comments (0.00%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 1.0 Issue Resolution
    • 1.3 Reachability
    • 1.5 Cancellation
    • 1.3 Friendliness
    • 2.3 Product Knowledge

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Posted by Anonymous


I just rebuilt my ezgo it has a robin engine 1989. When I went to fire it up it started but then just quit.... there is a spacer with triangular shaped wedges that bolt between the carburetor pipe and the cylinder. I cleaned this piece up during the rebuilt what I thought was carbon build up may have been a poem sealant. WELL I SCRAPED ALL OF THE WHAT I THOUGHT WAS SEALANT OFF. DO I NEED TO REORDER THIS PIECE???? please.

Posted by [email protected]


SUCK, SUCK, SUCK. Website is terrible. like pulling your hair out to get a live person. Then the woman keeps yawning, can't get a part right. Tell her what page of the RXV electric and service repair manual it's on....Then 3 attempts to give her my e mail address even spelling it out slowly and phonetically and she can't get it right.....Too busy yawning, probably hungover. Hung up on her, EZ GO parts department sucks, obvious they get the money for payroll and benefits from other parts of TEXTRON, how can a department this terrible sustain itself. Identify and replace the idiot I dealt with....

Posted by Anonymous


I have waited a week for someone to call me back. have not heard from anyone. our company buys a lot of golf carts from e-z-go but will inform them that I have not heard back from anyone.

Posted by Kenny


We thought we bought a new 2016 EZ go from capital golf in sun city Texas

Seven weeks later still no club-ball washer installed. Wheels still rub and they made gouges in fenders that they patched up with putty that a seven year old could have done better. Not what should be accepted in a new cart. Kyle and Bryan are the rudest people we have ever met. And the sad part is that this is our second new cart from this store.





Help



Kenny G

Posted by cant haveit


ridiculously difficult to get a simple question answered.... whats the part # for the power controller.... OMG

this is the problem with the world nobody wants to answer a simple question it all has to be automated or you get transferred 6 times and then told "well you have contact an authorized dealer" this is

probably made in china too. EZ go

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Contact Information
Customer Service
800-241-5855

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E-Z-GO Manuals
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