Posted by Anonymous
A few years ago I walked into your Dillard's store in St. Joe. While I was looking around I heard this woman going off on one of the associates there. At first I thought it was a customer, but later found out it was the store manager. After hearing the way this woman (store manager) was going off on the associate, I decided right then that I would never go back. Then a few months ago, a friend talked me into going back. So I did. Everything was good for the couple of visits I made. Then a couple of months ago, I was in the store and here was the same woman on a tirade with another associate. A very nice gentleman who had helped me on a couple of occasions whenever I came in. I immediately turned around and walked out of the store. Again vowing to never go back! My friend and I decided a couple of weeks ago to give it another chance and go back in. When I did, I found out that the gentleman, who had been taking the woman's abuse, had recently quit. This woman was rude and very disrespectful of the associate AND the customers who heard this. Along with being embarrassing to the associate. I give the associate 5 stars for putting up with the verbal abuse, but I give the store and store manager 0 stars. If she wants to yell at an employee, she needs to take it off the sales floor.