Posted by Stumblez
I purchase a Coleman Red Canyon 8 person tent. I set it up in my yard before actually taking it out camping, and boy am I glad I did. This tent requires three different types of poles and two of them broke during setup at home.
I contacted Coleman and they sent out replacement build a pole kits.
I then took the tent out camping and had another awning pole break, that means both of them have been broken now.
I contacted Coleman again and was made to feel that somehow I was abusing their product. They have basically refused to replace the third pole and even sent me the link to purchase a new pole.
Now why on earth would I ever want to give any of my money to Coleman? Ever!
They lost a lifetime customer.