ChristianMingle Customer Service

User Reviews, Ratings and Comments

ChristianMingle customer service is ranked #846 out of the 946 companies that have a rating with an overall score of 20.27 out of a possible 200 based upon 149 ratings. This score rates ChristianMingle customer service and customer support as Terrible.


148 Negative Comments out of 149 Total Comments is 99.33%.


1 Positive Comment out of 149 Total Comments is 0.67%.

Issue Resolution




Product Knowledge

Terrible Overall Customer Service Rating

  • ChristianMingle

    Customer Service Scoreboard

    • 20.27 Overall Rating
      (out of 200 possible)
    • 148 negative comments (99.33%)
    • 1 positive comments (0.67%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 1.4 Issue Resolution
    • 1.6 Reachability
    • 1.3 Cancellation
    • 3.1 Friendliness
    • 2.4 Product Knowledge

Add your review!

Posted by Anonymous

I have had no pictures showing On this website for a month or so. I had a few things change and it has not made a difference. I want to have a $149.00 refund. . It is very hard to reach you and talk with an agent. My name is Pauline Campbell.. I don�¢ï¿½ï¿½t wish to be replied with email. Please phone me ASAP. Thankyou

Posted by Anonymous

I was a member for a short time a year ago in 2017. I called to cancel my subscription but saw in January 2018 where my credit card had been charged. I can't not reach an individual on the phone to solve the matter personally. My email has changed since my membership making it impossible to resolve by logging in. This is a sorry way to run a business and a poor reflection of anything with Christian in the title. I'm reporting to the Better Business Bureau and will seek legal remedies if necessary.

Posted by Anonymous

Hi, my name is Kathy Mantik, I don't want to join just yet, I just want to browse . Yesterday I joined for free but it's not letting me log in again. Can you please help me to log in? Thank you.

Posted by Victoria Stratton

Hi My name is Victoria Stratton and my bank account was over drawn because Christian Megel debited my account and has been doing so for a year now . I have not used this sight and no longer want payments deducted from my account again .Victoria Stratton

Posted by Anonymous

i am a member and my email address has change and i can not log in to christian mingle and i need to change my email address and need help could someone please email me instructions on how. my email address is all lower cases

Posted by Anonymous

i am a member and my email address has change and i can not log in to christian mingle and i need to change my email address and need help could someone please email me instructions on how. my email address is all lower cases

Posted by Tallulah

Hello, my account was suspended after I did made subscription of $49. Kindly refund me back as soon as possible.

Posted by Was for [email protected]

Hi. My name is Anna Parlin. I got a profile for my brother. He doesn't get on it anymore . Well a few days ago I got charged on my card... Please turn it off. I called but they hung up on me. Please contact . if you have any questions. Thank you

Posted by Funpureone

Hi, I know i'm having issues with my account. My Son was over the other day, and He couldn't figure out what is going on with your site. Someone that contacted me on Christian Mingle has found a different way to find Me. I caught on to Him the other day, and told Him I was done with Him. I do not know how to work all this tech stuff, and wish you'd just call Me, so I can get things solved once and for all. Phone number. 1-701-223-8400, Karen is my name. I sleep til around 10:00 CT, so any thing after that will work for Me. Thanks, Karen

Posted by MarPar

I want to cancel . I called a month . Ago someone change my profile . And now they wanted to renew it . Have some one text me and call me from there . Do not take my money . That site is a joke

Posted by Anonymous

I Am Writing To Let You Know...delete My Credit Card

Numbers And Delete My Profile...i Wil Not Be Renewing

My Member Ship....again Not Renew My Membership

And Delete My Credit Card Numbers. And All Of My

Profile Information...becky

Posted by Cherylbrady

I need help my profile is jacked up since the issues last week 2 other women are on it and I get all their stuff

Posted by TropicalBreez

Very poor customer service because it's near impossible to reach a live person. Less than one month after buying an annual membership my password didn't work. Nothing I did fixed it, including the emails for a new link, so I tried calling customer service about 8-10 times over a three week period but could never reach a live person.

Posted by Anonymous

Dear Sir:
I have tried for a couple of days to reach you by phone and e-mail and didn't have any luck either way. I got a message from you the other day and clicked on it and it showed me a page that said it was an unsafe site. Then I tried to log back into the site and it wouldn't let me in and then a man I met on the site ended up being a scam big time. I couldn't find him anywhere and then he asked me for money so I knew that wasn't right. I keep trying to reach you by phone and either you are at lunch which is crazy not to have someone manned the phones or you were on lunch break or closed for the day. Sooooo frustrating!!!!

Posted by Anonymous

Please cancel my current subscription. I am no longer interested. Thank you very much.

Posted by ana91153

was trying to complete my profile and I got the message that my account was suspended . Will like to know why? What did I do wrong?
I cannot call by phone, since I have a hearing deficiency .
Thank you
Ana Jones

Posted by Anonymous

Be warned. You can never get a customer service representative on the phone. Once they get your credit card information you can't cancel with them. Don't sign up! They are a rip off. It's really not free.

Posted by Anonymous

If it says join for free why do I have to subscribe I did for one month but I haven't received a confirmation Please send me my confirmation thank you for your cooperation Have a great day

Posted by Judymax

I did to report for the second this again time some one has hacked my account. I am so upset with Christian mingle. I have changed my password and now rhis happens again. They are changing my picture age. I am so very upset. They are sending smiles to every man. I need help today. Pleasr

Posted by Mulelady64

I have attempted to contact customer service for 3days. Today I have requested a call from them at customer service. Why would I subscribe to a site with NO customer support?

Posted by Rebecca

Am trying to make a first time payment but its not going through I will love to speak to a customer service person I need to clear something up please call me

Posted by Dusty Spikes

Customer support impossible.

Call me.

Randall Stone

Posted by Theodore13

My account has been suspended. Please unsubscribe I don't know why it was suspended but I'm tired of not getting through

Posted by Briian1758

Please cancel subscription Brian fawley

Posted by Anonymous

I need costomer help to contact me please. It his is my second time to contact you.

When I select unblock on a match your website does not allow me to send any emails to people I am interested in. Please fix this. My phone number

Add your review!

Posted by Anonymous

Chris at was great, resolved the issue immediatly with professionalism, courtesy. Thank you!

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