Posted by Jim
I purchased a Nexstar 8se telescope last Christmas for a present and upgraded with wifi and starsense in July. The starsense/wifi combo did not work. I notified Celestron within 1 day of receiving the equipment. After troubleshooting, Celestron requested that I send back the wifi unit, which I did. I had to wait until October 16 to receive a replacement wifi unit. This did not fix the problem. Celestron now wants me to send back the mount, hand controller, starsense and skyportal wifi module at my expense. They claim that I exceeded my 30 day evaluation period. Actually I notified Celestron of the problem within 1 day. I notified Celestron that the replacement wifi module did not work within about 21 days. I believe Celestron should just send me a functional unit. I have waited long enough.