Posted by Anonymous
I have had a charge account at our local CARQUEST store in Malta, Montana for over 30 year, Solberg Farms of Malta. I had one of my men go to the local store this morning to purchase a part for his pickup and he was told that I no longer have a charge account. I spoke with the manager and it seems I was late on my bill some time in the past which I reply..... "Guilty as charged." So my account has disappeared. I asked the manager how much I owe and she said "It appears that you have $12 credit." I said so you owe me money, but I don't have an account to charge on any longer. I understand in the big picture that you need policies to stay current on your "Accounts Receivable" but shouldn't you look at history before you pull them off the books.