Bridgestone Customer Service

User Reviews, Ratings and Comments



Bridgestone customer service is ranked #805 out of the 946 companies that have a CustomerServiceScoreboard.com rating with an overall score of 22.20 out of a possible 200 based upon 7 ratings. This score rates Bridgestone customer service and customer support as Terrible.

NEGATIVE Comments

7 Negative Comments out of 7 Total Comments is 100.00%.

POSITIVE Comments

0 Positive Comments out of 7 Total Comments is 0.00%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

Terrible Overall Customer Service Rating

  • Bridgestone

    Customer Service Scoreboard

    • 22.20 Overall Rating
      (out of 200 possible)
    • 7 negative comments (100.00%)
    • 0 positive comments (0.00%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 1.0 Issue Resolution
    • 1.3 Reachability
    • 1.5 Cancellation
    • 4.3 Friendliness
    • 3.0 Product Knowledge

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Posted by Anonymous


Till now engineer not attended my claim very fraud in claim process one 851 Tbr radial in claim my contact

Posted by Anonymous


Your company is very fraud in claim process customer phone 1 Tbr 851 in claim

Posted by Anonymous


Your company is bad in claim i have reminded so many times in uttarpradesh one tyre of Tbr 851 in claim no body is attending call customer number

Posted by robo


I have bridge stone tires on my motorcycle it has 4712 miles on it. The front end wobbles, I have taken it in and looked at and they find nothing well two weeks ago we got about 200 miles away from our house on a ride and the front end stated wobbling bad, we pull into a gas station and we found that right in the middle of the tire there is a big bulge and look real bad. One of the people with us owns a tire place he said I cant let you ride bike its going to blow any time. so I had the bike towed home. at a big cost . called bridge stone . I got the rum around I can only take bike to a certain dealership and they will pro rate tire. I asked how do you prorate a defect in fact of my wife and mine life. they did not care told me I was bring in things that dont matter. really my life. well I took bike in and the dealer said real bad defect and that we where very lucky. but dealer told me thatbridge stone is so hard to work with and they wont pay to put tire on or off and wont balance tire as well and that they are trying to say we hit a pot hole. and we have to send in tire. well it three week no answer bike season almost over. also I asked it not my fault I had to tow bike you guys pay for it. They wont . we went to a local rally and another tire company was there in fact three of them where. I think it was cont-entail told us they would give me off the price they bridge stone was Venice us off a new set of there tire. Now that service. I say to all car or motorcycle people think twice before getting Bridges tone tire. they don't stand buy there tires without a Hugh fight. and they don't care about life........I guess they forgot about Firestone and what ingoring defect will do to people. stay away....

Posted by Anonymous


My father in law bought tires-turanza 205/55 R16, after 13800km the warning-check the tyre pressure occured, but the pressure was correct.The car service analyzed the fault as,, non-conforminty between the wheel speed sensor". The measurment of the tyre was done and took,that right-rear tyre has different perimeter. It means that that tyre is bigger for 10mm, and the max. limit set by car producer is 4mm.The all tyre is in very good condition.

Posted by Lady G


I purchaseda a commercial tire from a GCR dealer tire was 6 years old and failed less than a year of service. I have not been able to get any response from Bridgestone or Gcr.

Posted by Fiorina


I was expecting a rebate which never came. I tried to reply to my email indicating they received my paper work, it bounced back. Then I sent an email to the company support to inquire about this and have not heard back. Is there even a rebate or is it a marketing incentive to purchate their tires?

Fiorina Esposito

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800-367-3872

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Company News
ATD Will Continue to Sell Michelin and Bridgestone Tires
The formal transition of Goodyear Tire & Rubber Co.'s G3X program away from American Tire Distributors Inc. (ATD) will be on June 30, 2018. After that, ATD says it "will continue to provide Goodyear product for all other customers until a determined ...
Bridgestone Donates 6000-Acre Tract Near Sparta, Tn., To The Nature Conservancy
Bridgestone has donated a 6,000-acre tract in White County, Tn., to the The Nature Conservancy. The property is near Sparta about 80 miles east of Nashville. The tract will be called the Bridgestone Nature Reserve at Chestnut Mountain.
Bridgestone Names Marisa Blank Executive Director of OTR Tire Sales
“We are confident that she will successfully guide our OTR sales team to provide best-in-class customer service in this ever-evolving industry driven by data and technology.” Blank joined Bridgestone in 2010, and most recently served as director of ...