Posted by Ladydi
Since the Technical Support System has been moved from the USA to the Philipines (SUCKS IN EVERY WAY!!!!),the s0-called support tech are FECKLESS, WORTHLESS, UNINFORMED, ETC. ETC. When you ask for a Supervisor that perhaps may know something you are put on hold for about an hour and then disconnected -- this has happened to me at least 6 times!!! When the service was in the USA they were fabulous!
IF YOU ARE PLANNING ON PURCHASING ANY BOSE SYSTEM DO YOURSELF A FAVOR -- DON'T!!!