Binatone Customer Service

User Reviews, Ratings and Comments

Binatone customer service is ranked #900 out of the 946 companies that have a rating with an overall score of 17.80 out of a possible 200 based upon 11 ratings. This score rates Binatone customer service and customer support as Terrible.


11 Negative Comments out of 11 Total Comments is 100.00%.


0 Positive Comments out of 11 Total Comments is 0.00%.

Issue Resolution




Product Knowledge

Terrible Overall Customer Service Rating

  • Binatone

    Customer Service Scoreboard

    • 17.80 Overall Rating
      (out of 200 possible)
    • 11 negative comments (100.00%)
    • 0 positive comments (0.00%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 1.0 Issue Resolution
    • 2.6 Reachability
    • 2.3 Cancellation
    • 1.0 Friendliness
    • 2.0 Product Knowledge

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Posted by Mr Parr

What does "out of range" mean when flashing on all 3 phones of a Binatone Vesta 1215 triple ? How can I remedy the non working of the phone ?

Posted by Patrick Finegan

We recently purchased a Binatone digital cordless telephone, although we have no problems with this, as it is wall mounted it does seem that it is not always properly connected when not in use, and intermittently gives out high pitched bleeps and the light on the phone will appear for a short time. Is there any reason that this is happening and can we do anything to stop it. Thanking you.

Posted by Anonymous

i bought a binatoneu435/u505/u605 sat nav today I have plased the sat nav facing the sky for over one hour it says waiting for a valid gps signal very disappointed
as I wanted to use sat nav today

Posted by Anonymous

I waited for 48 minutes and kept getting message there is one call ahead of you . This is disgraceful and rest assured i will be warning people on google what a waste of space the binatone helpdesk is.I cannot complete questionaire as I did not get through.
I there an email address to upgrade a Binatone A403 sat nav

Posted by Anonymous

Do any Binatone phones work?
I bought about a month ago a Binatone Acura 3000 call blocker, so far never been able to put address book numbers in or use as stated now interference on my line each time i pick up receiver, i hear but folk i phone don't?

Posted by Anonymous

I have tried 5 times via e mails to get a human being,that's if any exist in the Binatone emporium,to answer a simple question.WHERE CAN I GET A CHECKED AND REPAIRED.

Posted by Anonymous

hi I have purchased a Luna 1120s Triple and it was working fine that is until yesterday when it went wrong, would not let a call come in or out, I used the trouble shoot as per booklet nothing, so can you please help me

Posted by Anonymous

I have recently purchased a Binatone Latitude 100 set. One receiver appears to work fine, the other when switched on gives the customary beep, then, after a short while follows with two sets of warbles and switches off. I am therefore unable to use them.

Posted by RichieV

Purchased a Binatone 6025 and there was no manual in the box. Called customer support firstly to be told there was no manual available and then I was told its £3 to purchase a manual!! Appalling level of customer service!! I have never known a company that does not have manuals online!!

Posted by Anonymous

I have just bought the binatone handset, trying to add names to the caller display
is probably the frustrating task of my life . WHY IS IT SO CONFUSING ? can you not come up with a simple instruction to help us laymen ?....If you ask for feedback ????

Posted by Motorola MBP 36

Helpline in the UK for Binatone Baby Monitors was appalling.
No customer empathy.
The customer is never right in their opinion.
Was told I was wrong.

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Binatone Manuals
Company News
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Want a 1990s Brick Phone? Binatone Has You Covered
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