Posted by Art one
Bought a printer July 22, unboxed it and put it back after reading the installation and size was too complicated for my needs. Plus once home looked it up on line and it had very poor reviews. . Took everything back perfectly intact the next day. I was issued a return for $114.29. Now 18 days later I am still waiting for the refund thru my bank. I called the local Best Buy and spoke to someone who said " Yes, the refund was issued, but it was not their problem. They did not deal with refunds I would need to call the corporate offices. I said ok, whats the number. 1-888-237-8289 and spoke with "Mish" who said this is not corporate, its in Canada . I am sorry this is primary support to check orders and details. She said the store will have to issue the refund. So I called the store again and spoke with Chris who once again, not their problem since they refunded it. I insisted on speaking with management and was transferred to Porche. She said not the problem of bb that the money did not go back to my bank. Sacramento, Ca. Arden Fair. I have bought numerous computers over the past 40 years from them, tv's washing machines, dryers, you name it. With their attitude of $114 of my money they still have, I will never spend a penny there again. 2 hours . They are deceitful and in real life if anyone took that money from my wallet I would have better chances of arresting the perpertrator.