Posted by BGQZ
My employer granted stock as a bonus, held by Barclays. The dividends are held in a separate cash account. The only way to get any stock or cash out, is to pay ridicules fees: wire transfers, brokerage commissions, transaction fees. Instead of paying themselves their exorbitant $75 fee to move my stock to Fidelity with my cash, they sold some of my stock and paid themselves. This is all automatic. Their web site is so bad you have to read the counter-intuitive mind of the programmer to get anything to happen. I have money in the cash account that is hardly worth taking out, because the fee will be a third of the total amount. Their customer service is like you'd expect: static on the phone line, terse unhelpful reps, calls cut on transfers. I can't believe this company is for real, but it's about typical for a big bank.