Avanti Customer Service

User Reviews, Ratings and Comments

Avanti customer service is ranked #946 out of the 946 companies that have a CustomerServiceScoreboard.com rating with an overall score of 0.00 out of a possible 200 based upon 5 ratings. This score rates Avanti customer service and customer support as Terrible.


5 Negative Comments out of 5 Total Comments is 100.00%.


0 Positive Comments out of 5 Total Comments is 0.00%.

Issue Resolution




Product Knowledge

Terrible Overall Customer Service Rating

  • Avanti

    Customer Service Scoreboard

    • 0.00 Overall Rating
      (out of 200 possible)
    • 5 negative comments (100.00%)
    • 0 positive comments (0.00%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 0.0 Issue Resolution
    • 0.0 Reachability
    • 0.0 Cancellation
    • 0.0 Friendliness
    • 0.0 Product Knowledge

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Posted by Dissapointed

We purchased a Avanti range on 11/21/2016 and paid out over $500.00 brand new. The oven on this range hasn't worked from day one!!! We called the repair service and it took them forever to come out and check the stove and they didn't even have the part in which to fix it. They then told us they would have to order the part but, that they would have it shipped over night and would call us the next day in the afternoon. THAT NEVER HAPPENED! I had to do without a stove for Thanksgiving! It is now Dec 23 and I still don't have a oven and will not be able to cook Christmas dinner! All we kept getting were excuses and no repair of the oven!This is a awful way to treat the customers who purchase your products and not a good way to run a company. When we called customer service there should have been a repair man sent out right away to fix the issue!!!! We will never purchase anymore products from this company! The worst repair service I have ever encountered!!

Posted by Anonymous

I thought I just sent an email to corp, but I am not sure it went thru. I have had 4 bad experiences with the Pekin Avanti's 4 orders have been screwed up and when I called this evening I did raise my voice when I told a male manager that we have had 4 problems and he said I don't think so. Then he told me I have an attitude problem I believe he has a problem. I will never order from the Pekin Avanti's or go to that Ristorante again I have done. I have eaten there and ordered several times,but never again.

Posted by EMCY

I am having the same problem - product is not of the quality you would expect. This is the worst appliance I have ever purchased. And customer service/warranty/helpfulness if less than desired.

Posted by Anonymous

I purchased an Avanti wine refrigerator from Pacific Sales in Huntington Beach, California. It never worked properly. We have had two service companies come to service it. Once they determine that the control board does not work, they do not return. Avanti has been unprofessional, Pacific Sales has been worse. No one will take responsibility for the broken appliance. Apparently, we have to file a small claims against both companies. Meanwhile, we are out over $700.00. and are stuck with a non-working appliance. This is ridiculous. Do not buy Avanti products if at all possible!

Posted by Anonymous

I am a very frustrated customer who purchased a large wine cooler from Avanti and 1 year after purchasing the unit will not work. I am told by a customer service department that does not return calls that the unit cannot be fixed and have a good day. This is worse than a bad experience. Do not purchase from this company.

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