Abbott Laboratories Customer Service

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  • Abbott Laboratories

    Customer Service Scoreboard

    • 0.00 Overall Rating
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    • 2 negative comments (100.00%)
    • 0 positive comments (0.00%)
    • 0 employee comments
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    • 4.0 Issue Resolution
    • 3.0 Reachability
    • 1.5 Cancellation
    • 10.0 Friendliness
    • 5.0 Product Knowledge

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Posted by Linda


I had called abbot about getting them to help me with getting ensure being sick all time caint Cain weight weigh 93 lbs caint hardly eat with out making me sick. They were suppose to sent me an application to help me have not received it yet. Could u please help me. T

Posted by Anonymous


I have been trying for several weeks to secure remote technical assistance for an Abbott/St. Jude Medical product we recently purchased after my wife had a pacemaker implanted: serial # 7957361. After at least a dozen phone calls to various telephone numbers on five different days, I have yet to talk to even one support person. The number given in the instructions for the device, 1-877-696-37545, is utterly USELESS; I have ALWAYS (at least five times) been put on indefinite hold. Consequently, I now expect a support person to send email to me or to call me If we are not at home in the latter case, do leave a message. In either case, an actually useful phone number to be used to contact Technical Support is what I want. Absent that, I shall certainly write a letter to St. Luke's Hospital in Milwaukee, describing our experience and urging them to end their practice of allowing Abbott/St. Jude Medical representatives to market this device, with its functionally non-existent technical support, directly to (in)patients.

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Contact Information
Customer Service
224-667-6100

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